Just email us within 12 hours, be sure to include your order number! We will process your request within 1 working day after receiving the email.

If you have received an order confirmation email from us, your order was placed successfully! You can also log into your account to view your order history and search for your most recent order.

Your shipping address does not have a street number or suite number, or it may be incomplete.

You will always receive an email from us if any of the above issues occur with your order. Therefore, if you do not receive such a confirmation email, please make sure to check the spam folder of the email you registered with us. We need more information from you before we can process your order.

 If your registered email address is a Hotmail account, the order confirmation email may fall into your Spams / Junk folder. If you still cannot find your order confirmation email, please email us and we will investigate further.

Sign in to your Account (the one that you made your order with) and click on Track Order. In some instances, carrier's tracking information may only be available in 1-2 business days after the order is shipped.

We offer free shipping throughout the U.S.

Yes, we ship worldwide for free. We have discounts and promotions throughout the year, so stay tuned for exclusive offers.

It depends on where you are.We ship all US domestic orders within 10-15 business days!Shipping details will be provided in your confirmation email.

We use all major carriers, and local courier partners.

Typically, our orders take approximately 3-5 working days to process before shipment. This time frame allows us to ensure that all items are carefully packaged, quality checked, and prepared for delivery. Please note that this processing period does not include shipping time, which may vary depending on your location and the chosen shipping method. Rest assured, we strive to expedite the process as much as possible while maintaining the highest standards. Should there be any delays or changes to this estimated timeframe, we will promptly notify you. We appreciate your patience and understanding.

Yes, our watch bands fit all series of Apple Watches with the correct watch face size.

38/40/41mm and 42/44/45/49mm refer to the size of the dial. Your face size can be seen from behind the Apple Watch face.

To maintain a stainless steel strap and keep it in excellent condition, you can follow these maintenance methods:

Regular Cleaning: Clean the stainless steel strap regularly to remove dirt, oils, and residues. Use a soft cloth or sponge dampened with mild soap or a stainless steel cleaner. Gently wipe the strap, paying attention to the crevices and links. Avoid using abrasive materials or harsh chemicals that may scratch or damage the stainless steel.

Avoid Moisture and Chemical Exposure: Prevent the strap from prolonged exposure to moisture, such as water, sweat, or humidity, as it can lead to corrosion or discoloration. Similarly, avoid exposing the strap to chemicals like bleach, solvents, or acidic substances that can damage the stainless steel. If the strap does come into contact with moisture or chemicals, promptly dry it with a soft cloth.

Remove Before Water Activities: Although stainless steel is generally water-resistant, it is advisable to remove the strap before swimming, bathing, or engaging in water sports. Prolonged exposure to water or submersion can affect the integrity of the strap's components.

Polishing: Over time, stainless steel may develop minor scratches or scuffs. To maintain its polished appearance, consider using a stainless steel polishing cloth or a specialized stainless steel polish. Follow the manufacturer's instructions and gently rub the affected areas in a back-and-forth motion until the scratches are minimized.

Storage: When not wearing the stainless steel strap, store it in a dry and clean place, preferably in a protective case or pouch. This helps prevent dust, moisture, or potential damage from accidental impacts.

By following these maintenance methods, you can ensure that your stainless steel strap remains in excellent condition, preserving its appearance and durability for a prolonged period.

Consider your wardrobe: Think about the colors you typically wear and try to select a band color that will coordinate well with your existing clothing. Neutral tones like black, white, or gray can be versatile and go well with various outfits, while vibrant colors can add a pop of personality.

Match the watch face: Take into account the color and style of your Apple Watch face. Some bands are designed to specifically match certain watch faces, so consider complementary colors or tones that will enhance the overall aesthetic of your watch.

Occasion and purpose: Think about when and where you plan to wear your Apple Watch. If you primarily use it for sports or fitness activities, you might prefer a band in a color that complements your workout gear. For more formal occasions, a classic or sophisticated color like navy blue or brown may be suitable.

Personal preference: Ultimately, choose a color that resonates with your personal taste and makes you happy. Whether you prefer bold and bright or subtle and understated, selecting a color that you genuinely enjoy will make wearing your Apple Watch a more enjoyable experience.

Additionally, Apple often offers a variety of band colors and styles, so it's a good idea to explore their official website or visit an Apple Store to see the bands in person and get a better sense of how they look and feel on your wrist. Remember, you can always switch out the bands and experiment with different colors to suit your mood or outfit.

Sure! We're 100% committed to making you happy. If you wish to return your item(s), please contact us with the reason of return, within 10 days from receiving your order (according to the delivery date on the tracking record, if applicable), and we will provide the return instructions in details! Returns without prior communication with us will not be accepted. Returns made will be refunded in your original form of payment. If the payment was made using credit / debit card or bank account, there might be a lead time required by PayPal (our credit card settlement service provider) to set up the credit transaction with your bank.